At The Peak Freaks, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services or visit our website.
By using our services or accessing our website, you consent to the collection, use, and disclosure of your information as described below.
- Information We Collect
- Personal Information: name, email address, phone number, billing information.
- Travel Preferences: destinations, dates, accommodation choices, dietary requirements, emergency contacts.
- Log Data: IP address, browser type, pages visited, time spent on our website.
- Cookies: to enhance your browsing experience and analyze website usage patterns.
- How We Use Your Information
- To personalize and deliver trekking services based on your preferences.
- To process bookings, payments, and manage your trekking arrangements.
- To communicate important updates, promotions, and booking information.
- To analyze usage data and improve our website and services.
- To comply with legal obligations and prevent fraudulent activities.
- Sharing of Information
- Service Providers: sharing information with accommodation providers, transport operators, and local guides.
- Legal Compliance: disclosing information to comply with laws or government requests.
- Business Transfers: transferring information in the event of a merger, acquisition, or sale of assets.
- Data Security
- We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- However, no internet transmission or electronic storage method is completely secure; we cannot guarantee absolute security.
- Your Choices
- You have the right to access, update, or delete your personal information.
- You can opt out of receiving marketing communications by following the instructions in our communications.
- Children’s Privacy
- Our services are not intended for children under the age of 13.
- We do not knowingly collect personal information from children.
- If we become aware that a child has provided us with personal information without parental consent, we will take steps to remove it.
- Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on this page.
- We encourage you to review this page periodically for updates.
- Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: